At CabDespatch, we are committed to being as open and clear as possible
about how we use your personal data that you entrust us with.
If you don’t read anything else, know that we don’t
sell, rent out or otherwise share your data with third-parties for marketing
purposes and do everything we can to keep any personal data we hold about you
we do with it.
This policy will be kept up to date and you are advised to check back
regularly to see if there are any updates.
The most recent update to this policy was 23rd
Type of data we collect
providing us with information on how long users spend on each page (so we can
better improve our content) to knowing if you’re logged in (maintaining a
We do this using both temporary and long-term cookies, also
by using cookies through Google Analytics.
Google Analytics (Website)
When someone visits a CabDespatch site we use a third party
service, Google Analytics, to collect standard internet log information and
details of visitor behaviour patterns. We do this to find out things such as
the number of visitors to the various parts of the site. This information is
only processed in a way which does not identify anyone. We do not make, and do
not allow Google to make, any attempt to find out the identities of those
visiting our website.
Mailing Lists (Website)
As part of the registration
process of becoming a client, we collect personal information. We use that
information for a couple of reasons: to tell you about stuff you’ve asked us to
tell you about; to contact you if we need to obtain or provide additional
information; to check our records are right and to check every now and then
that you’re happy and satisfied. We don't rent or trade email lists with other
organisations and businesses.
Data from Third-Parties (Website and Desktop)
Bookings and contacts made to some of our clients pass
through our systems. Any data we obtain this way will be kept just as secure
as if it was data we ourselves had obtained.
Contractual Data (Website and Desktop)
If you are, or become, a customer
of CabDespatch then we will also store details about your business including,
but not limited to, your name, address, telephone number and email address for
the purposes of our contract.
This information will be retained
for a period of a minimum of 24 months and a maximum of 36 months upon you
ceasing to be a customer.
Should you wish us to delete this
information, just get in touch with us using the contact details in the “Access
to your personal information” section.
Data Security (Website, Desktop, Mobile)
As an IT business, we understand
the importance of data security and try to use best-practice for storing of
information including strong hashing of passwords and limiting access through
technical means to our internal and external systems.
Personal data is stored both on
our local servers and in the cloud. At the time of writing this policy, all
our cloud servers are based within the EU.
Access to your personal information (Website, Desktop, Mobile)
Under GDPR, the data subject
(you!) have the right to access and amend any of their personal data that we
You are entitled to view, amend,
or delete the personal information that we hold. Email your request to our data
protection officer Adam Kimber by using the contact us form on our website at www.cabdespatch.com
Information Collected while using the Mobile Application
While using Our Mobile Application,
in order to provide features of Our Application, We may collect, with Your
regarding your location
We use this information to provide features of Our Service, to
improve and customize Our Service.
The information may be uploaded to the Company's servers and/or a
Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time,
through Your Device settings.
Our Service does not address anyone under the age of 18. We
do not knowingly collect personally identifiable information from anyone under
the age of 18. If You are a parent or guardian and You are aware that Your
child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from
anyone under the age of 18 without verification of parental consent, We take
steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for
processing Your information and Your country requires consent from a parent, We
may require Your parent's consent before We collect and use that information.
If you want to know any more
about what we do with your personal data then feel free to get in touch and we
can go through it.